COVID-19 Accelerates Digital Demand & Transformation in Investment Management Industry
The Coronavirus pandemic has caused radical and uneven disruption to individuals’ personal and professional lives around the world. At the center of the initial Coronavirus outbreak in early 2020, Asia took many precautions to curb the contagion, including travel restrictions, social-distancing rules, border controls, forced lockdowns, and remote work.
The longer-term effect of these precautions is still uncertain but has become a hot topic for businesses, policymakers, and employees. In the investment management industry, we have seen remote work and forced lockdowns accelerate trends in digitalization as COVID-19 reinforced the importance of a strong technology backbone and infrastructure.
Firms across APAC are looking to improve their digital infrastructure with modern, mobile technology that is accessible from wherever they are. We’ve also seen renewed concern surrounding cybersecurity and cyber resilience, especially for firms planning to continue with a decentralized environment or hybrid working structure post-pandemic. Reliable technology and a trustworthy provider have never been more important to ensure firms remain operational, productive, and secure.
Throughout the Coronavirus situation, SS&C Eze has helped clients navigate market volatility, maintain business continuity, and transition and operate effectively in a remote-work environment, and we are honored to have been recognized several times throughout 2020 for our commitment to delivering flexible, accessible, and secure solutions to the region.
SS&C Eze is Sole Vendor to Take Home Three Titles at the WatersTechnology Asia Awards
The annual WatersTechnology Asia Awards recognize excellence in the deployment and management of financial information and technology within Asia's capital market community. Winning a WatersTechnology Asia Award sets us apart from our competitors and is a tangible accolade that demonstrates to our clients and peers that we have excelled within our sector.
SS&C Eze was the only vendor to take home 3 awards at the prestigious WatersTechnology Asia Awards:
- Best OMS for Eze OMS’s seamless front-office integration and cross-functional workflows.
- Best EMS for Eze EMS’s multi-broker/exchange connectivity, pre-trade transaction cost analysis (TCA), algorithmic trading tools and DMA, along with strong OMS integration capabilities.
- Best Third-Party Technology Provider for continuing to support our clients with the innovative solutions they need to maintain business continuity despite market volatility and uncertainty.
Winning these awards not only illustrates SS&C Eze’s commitment to providing the Asia-Pacific investment management community with industry-leading solutions but also celebrates our unique partnership approach to service and commitment to a personalized client service experience.
SS&C Eze Takes Home Top Spots at Asia Risk Awards and HFM Asia Services Awards
The Asia Risk Awards are the longest-running and most prestigious awards for firms and individuals involved in Asia’s derivatives markets and in risk management. They celebrate solution providers that serve financial services firms in meaningful and innovative ways.
SS&C Eze was thrilled to take home Cloud Solution Provider of the Year for Eze Eclipse at the Asia Risk Awards 2020 and to be recognized for the platform’s accessibility, flexibility, mobility, and ability to unify firms’ front- to back-office operations.
SS&C Eze also took home Best Fund Accounting and Reporting Software at the HFM Asia Services Awards, which recognize and celebrate the excellence of service providers leading the way in product and service development and delivery within the Asia hedge fund services community. This award highlighted the importance of Eze Portfolio Management & Accounting as a strong backbone of clients’ back-office investment operations while delivering the flexible reporting tools needed for both historical and real-time views of data to give users a holistic view of their portfolios.
SS&C Eze’s Commitment to Continuous Improvement
SS&C Eze is honored to have been recognized by so many prestigious industry awards in APAC for our efforts to deliver cutting-edge, mobile, and accessible technology to the region. Throughout 2020, we invested over $40mm into our platforms. With this investment, our teams bolstered fixed income coverage and added automated trading in Eze Investment Suite, enhanced front-office workflows and improved reconciliation in Eze Eclipse, and much more.
At SS&C Eze, we also take pride in partnering with clients to incorporate their feedback into our development process. One of the key benefits we have found of a virtual work environment has been improved collaboration. Video conferencing has allowed us to connect with more clients and senior stakeholders than ever before, receive more valuable feedback, and more quickly apply these insights to keep up with client and market demands. We look forward to continuing to invest in and enhance the flexible tools and features our solutions offer to meet these demands in the years to come.
Moving Forward: Investment Managers Face Renewed Concerns Surrounding Operational Risks
Although the number of new Coronavirus cases has plateaued in some parts of Asia, vaccine distribution has begun, and financial authorities are working to offset the negative economic impact brought on by the pandemic, the temporary shift to working from home caused by COVID-19 is likely to have made a lasting impact on the industry.
The remote work environment raised many questions and concerns for investment managers and investors alike related to the vulnerabilities and risks firms may face from a technology and operational perspective. With the right digital solutions, firms can minimize these risks and optimize operational efficiencies, as well as set their firm up to remain operational, productive, and secure regardless of market conditions or where they are located.
At SS&C Eze, we take technological and operational risk extremely seriously. We are ISO 27001 certified, including the controls for ISO 27017 and ISO 27018 (Cloud Security and Cloud Privacy), exemplifying our commitment to keeping clients’ data safe and confidential. We also have more than 25 years of experience providing firms with innovative and award-winning technology solutions backed by unparalleled client service and are backed by SS&C, a public, long-standing institution and one of the largest fintech companies in the world, which has proven throughout its history to be operationally resilient.